What is the Communications Dashboard?

The communications dashboard enables you to view at a glance the delivery status of ALL messages sent and the responses received by your organisation from within iluminr. You are also able to generate high-level reports for notifications sent via iluminr in defined time periods.

Statistics on message delivery and newly received responses/replies will update in real-time.


Where do I find the Communications Dashboard?

  1. Visit https://login.catalysttech.co

  2. Login using your iluminr username and password.

  3. Click the Communications tab in the Navigation Bar.


Where can I access an Event Specific Communications Dashboard?

  1. Visit https://login.catalysttech.co

  2. Login using your iluminr username and password.

  3. Click on the Event Rooms tab in the Navigation Bar.

  4. Click the Event Card with the corresponding event name.(If no event is in progress, create an event via the + New Event button on the right-hand side of the screen. Learn more at How do I create an event?)

  5. In the Quick Links section, select the Communication icon. This will take you to a view, which will display all messages sent from within that event.


What are the components of the Communications Dashboard?

Search and Filter

The search bar allows you to search for and display communications that contain specific keywords of your choice. The Communications Dashboard can be filtered by event, time period, sent status and message type; all of the filters can be cleared at any time.

Message Card

For every message sent from iluminr, a unique card will be created on the dashboard.

Message Analytics

For every message sent from iluminr a unique card will be created on the dashboard containing:

  • event name;

  • sender and send time details;

  • message title;

  • message type;

  • message content preview;

  • response and reply summary data;

  • delivery status; and

  • delivery channel.

Download Message Data

Message Data can be downloaded to export/share information from the Communications Dashboard in several formats:

  • CSV

  • XLSX

  • PDF


When selecting Download Data, the download will be of the current view that is on your Communications Dashboard, meaning if no filters are applied, the export will include ALL communications. If a search and/or filter(s) are applied, only the results of those searches will be downloaded.

Downloading from the Communications Dashboard view will only show high-level message data (not individual replies/responses) etc. Learn more at How do I access detailed message information?


Would you like to learn more?

Browse the Knowledge Base here or connect with the Customer Success team here.

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