Admin User Training Overview

An overview of the topics and outcomes provided in iluminr Admin User Training

Rachael avatar
Written by Rachael
Updated over a week ago

This training is designed to equip iluminr Admin Users with a thorough understanding and the necessary skills to effectively utilize all administrative features of the iluminr platform.

Duration: Approximately 45 minutes

By the end of this session, participants will be adept at creating and managing response teams and users, utilizing supporting tools, and conducting ongoing platform management to enhance organizational resilience.


Key Topics:

  • Guided Walkthrough of Admin Features: An interactive session exploring the breadth of administrative capabilities within iluminr, including the Threat Dashboard for real-time threat monitoring, and the extensive suite of tools for critical event management​​​​​​.

  • Creating and Managing Response Teams and Users: Instructions on how to set up response teams tailored to your organization’s needs, along with a step-by-step guide for user creation. This includes assigning roles, managing permissions, and ensuring that each team member has the necessary access and training to perform their duties effectively.

  • User (Team Member) Management: Best practices for managing team members within the iluminr platform, focusing on how to create, assign, and manage user permissions. This section will also cover the importance of setting up user accounts in a way that maximizes security and efficiency​​.

  • Contacts Management: An overview of the best practice approach to managing contact lists within iluminr, ensuring that all communication during a critical event is timely and reaches the intended recipients.

  • Documents/Resource Management: Guidance on how to leverage iluminr's Documents Panel for storing and managing critical documents and resources, making them accessible to team members when needed.

  • Locations of Interest: Utilizing iluminr's mapping features to mark and manage locations of interest, enhancing situational awareness and threat response strategies.

  • Response Team Management: Techniques for effectively managing response teams, including communication strategies, task assignments, and performance monitoring.

  • Communication Template Management: How to create and manage communication templates to streamline messaging during critical events, ensuring clear, consistent, and timely communications with stakeholders.

  • Playbook Creation and Management: A deep dive into developing and managing Playbooks within iluminr, which guide the response to various scenarios, ensuring that your organization is prepared for any eventuality.

  • Learning Loop Creation and Management: Insights into creating and managing Learning Loops, iluminr’s innovative approach to continuous learning and improvement through microsimulations, enhancing team readiness and resilience​​.

Session Outcomes:

Participants will leave the training with a comprehensive understanding of iluminr’s admin features, equipped to:

  • Efficiently manage team members and user permissions.

  • Implement best practices in contact and document management.

  • Enhance organizational readiness through effective use of Playbooks and Learning Loops.

  • Utilize iluminr's threat awareness tools to proactively manage risks.

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Contact the iluminr Customer Success Team by clicking the button above.

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