An incident assessment is a tool to identify the severity of an event. Completing an incident assessment should be one of the first things you do when you are alerted about a potential threat.


How do I complete an Incident Assessment?

  1. Once you have created an event, in the Event Room, click Start your incident assessment

  2. From the information that you have available regarding the event, select the impact rating and timescale for each of the five questions.

  3. Based on your responses, the level of the incident and the suggested actions will be displayed in green, orange or red below the five questions.

  4. Once complete, scroll to the end of the page and click Save.

  5. The Event Room summary tile will update.

  6. Based on your responses, the level of the incident and the suggested actions will be displayed.

  7. To redo the assessment, click the redo icon.

As the situation changes you can redo the assessment at any time, this may indicate that the situation is escalating or deescalating. Your previous incident assessment(s) are saved in the event report.


Would you like to learn more?

Browse the Knowledge Base here or connect with the Customer Success team here.

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