Alpha Tagging
What is Alpha Tagging?
Alpha Tagging is when notifications to Mobile numbers come from a customised Alpha Numeric (Word/name) Label in place of a mobile number. Alpha Tagging notifications with your organisation’s name provides added confidence to recipients as they will instantly know who the notification is coming from.
Can I setup an Alpha Tag for my company?
This feature is not available for every country however we pleased to be able to provide this for recipients in the following countries:
Australia
France
India
Indonesia *
Ireland
Italy
Philippines *
Singapore
Spain
United Kingdom
* Registration is required with the countries telecommunications authority and may take time to be approved
Will an Alpha Tag change how I send iluminr communications?
Please note, that due to the way mobile networks offer Alpha-Tagging services, this label cannot be applied to Open Reply Broadcast Notifications.
In this case, iluminr will inform the users in platform at the time of sending if your Alpha Tagged notification is available or it will be sent from a Local Mobile number.
Message Type | SMS Sender | Email Sender |
Poll | Alpha Tag | Alpha Tag label |
Activate Team | Alpha Tag | Alpha Tag label |
Broadcast (No Reply) | Alpha Tag | Alpha Tag label |
Broadcast (Open Reply) | Mobile # | Alpha Tag label |
How do I setup an Alpha Tag for my company?
Should you wish to register for an alpha tag label please complete the following form
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Contact the iluminr Customer Success Team by clicking the button above.