iluminr

Get to Know and How to for all things iluminr

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59 articles in this collection
Written by Leon and Rachael
Get to know iluminr features

Get to know the communications Delivery Status

Everything you need to know regarding the delivery statuses for communications messages.
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Written by Leon
Updated over a week ago

Get to know iluminr Microsimulations

Everything you need to know about iluminr Microsimulations
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Written by Rachael
Updated over a week ago

Get to know Flash Messages

Flash Message - What is it and how to use it in iluminr.
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Written by Rachael
Updated over a week ago

What number will iluminr notifications come from?

What number will my iluminr notifications come from when I send an SMS notification to one or more recipients?
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Written by Leon
Updated over a week ago

Get to know the Active Threats List

Everything you need to know about the Active Threats List on the iluminr threat map.
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Written by Rachael
Updated over a week ago

Get to know COVID-19 Exposure Sites threat feed & regions

COVID-19 exposure site data to help you stay ahead of the evolving situation.
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Written by Leon
Updated over a week ago

Get to know the Navigation Bar

Learn how to navigate iluminr
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Written by Rachael
Updated over a week ago

Get to know the iluminr Threat Dashboard

Everything you need to know about the iluminr threat dashboard
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Written by Rachael
Updated over a week ago

Get to know Threat Alerts

Everything you need to know about iluminr Threat Alerts
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Written by Rachael
Updated over a week ago

Get to know the iluminr Threat Map Views

Everything you need to know about the differences between All Threats and My Threats view in iluminr
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Written by Rachael
Updated over a week ago

Get to know COVID-19 Live threat feed & regions

COVID-19 threat category and associated regions available on the iluminr map.
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Written by Leon
Updated over a week ago

Get to know Live threat feeds & regions in iluminr

The current threat feeds and associated regions available on the iluminr map.
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Written by Leon
Updated over a week ago

Get to know Communications

Everything you need to know about Communications
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Written by Rachael
Updated over a week ago

Get to know the Communications Dashboard

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Written by Rachael
Updated over a week ago

Get to know Communications Templates

Everything you need to know about Communications Templates
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Written by Rachael
Updated over a week ago

Get to know the Information Board

Everything you need to know about information boards
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Written by Rachael
Updated over a week ago

Get to know the Event Room

Everything you need to know about event rooms
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Written by Rachael
Updated over a week ago

Get to know the Task Board

Everything you need to know about task boards
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Written by Leon
Updated over a week ago

Get to know the Documents Panel

Everything you need to know about the Documents Panel
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Written by Leon
Updated over a week ago

Get to know Situation Reports

Everything you need to know about situation reports
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Written by Leon
Updated over a week ago

Get to know Single Sign-On (SSO)

Eliminate password hassles and streamline login with SSO
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Written by Rachael
Updated today

How can I automate the updating of contact details in iluminr?

iluminr has the ability to be linked to a contact management systems currently in place in your organisation.
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Written by Leon
Updated over a week ago
How to Guides

How do I create a new Contact?

Add new contacts to iluminr
Rachael avatar
Written by Rachael
Updated over a week ago

How do I start a Microsimulation?

Looking to start an iluminr Microsimulation?
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Written by Rachael
Updated over a week ago

How do I enable iluminr Two-Factor Authentication (2FA)?

This guide will take you through how to set up Two-Factor Authentication (2FA) for your iluminr user account.
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Written by Leon
Updated over a week ago

How do I import Contacts into Contact Groups?

Learn how to import contacts in to contact groups.
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Written by Rachael
Updated over a week ago

How do I manage my Assets?

Learn how to add, remove and manage your iluminr assets (previously known as Sites).
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Written by Rachael
Updated over a week ago

Get to know Action Plans

Action plans provide Response Team members with role clarity when they are activated for an event.
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Written by Leon
Updated over a week ago

How do I create a new Contact Group?

Learn how to create a new Contact Group in the people library.
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Written by Rachael
Updated over a week ago

Integrate online sources and collaborative documents with iluminr events

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Written by Leon
Updated over a week ago

I've just created a folder or a contact group but now I can't see it

Follow these steps to see a new contact group or document folder you have just created.
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Written by Rachael
Updated over a week ago

Why am I not receiving emails?

iluminr will email users directly for account activation's, invoices and billing information, event updates and messaging.
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Written by Rachael
Updated over a week ago

Why do I land on a blank webpage?

Some features of iluminr use a specific URL to carry out their function.
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Written by Rachael
Updated over a week ago

How do I add, edit and delete information?

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Written by Rachael
Updated over a week ago

What does activating an event really mean?

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Written by Leon
Updated over a week ago

Activate Teams Process

We have updated iluminr with a brand new communications dashboard and with that comes an improved Response Team activation process.
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Written by Leon
Updated over a week ago

How do I invite users or share my iluminr map?

Is there a colleague you would like to share your iluminr map with? Sharing threat information has never been easier.
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Written by Leon
Updated over a week ago

How do I create a new User?

Learn how to create a User in iluminr
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Written by Rachael
Updated over a week ago

How do I reset my password?

Learn how to reset your password
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Written by Rachael
Updated over a week ago

How do I create an Administrator User?

Learn how to create an Administrator User in iluminr
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Written by Rachael
Updated over a week ago

How do I create a Threat Alert?

Learn how to create a threat alert
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Written by Rachael
Updated over a week ago

How do I edit my Threat Levels in iluminr?

After setting up your threat alerts you may need to adjust the threat levels driving your proactive alerts. This is how to do it.
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Written by Leon
Updated today

How do I create a new message and notify contacts?

Learn how to create a new message and notify contacts
Rachael avatar
Written by Rachael
Updated over a week ago

How do I create a Communications Template?

Learn how to create a communications template
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Written by Leon
Updated over a week ago

How do I access detailed message information?

Learn how to access the detailed message information
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Written by Rachael
Updated over a week ago

How do I use Private Events?

The private event feature provides an extra layer of discretion for sensitive events
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Written by Rachael
Updated over a week ago

How do I create an event?

Learn how to create a new event room
Rachael avatar
Written by Rachael
Updated over a week ago

How do I close an Event?

Learn how to close an event
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Written by Leon
Updated over a week ago

How do I complete an Incident Assessment?

Learn how to complete an incident assessment
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Written by Leon
Updated over a week ago

How do I complete an Impact Assessment?

Learn how to complete an impact assessment
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Written by Leon
Updated over a week ago

How do I create a Task?

Learn how to create a Task on the Task Board
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Written by Rachael
Updated over a week ago

How do I share event information?

Learn how to share boards across iluminr
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Written by Leon
Updated over a week ago

How do I manage Event Documents?

Learn how to manage Event Documents in the Document Panel
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Written by Rachael
Updated over a week ago