iluminr

Rachael

Leon

Get to Know and How to for all things iluminr

Everything you need to know regarding the delivery statuses for communications messages.

Get to know the communications Delivery Status

Everything you need to know about iluminr Microsimulations

Get to know iluminr Microsimulations

Flash Message - What is it and how to use it in iluminr.

Get to know Flash Messages

What number will my iluminr notifications come from when I send an SMS notification to one or more recipients?

What number will iluminr notifications come from?

Get to know Alpha Tagging

What types of Playbook Templates are there?

An overview of iluminr playbook templates, their purpose and links to how to create and best utilise them.

Get to know Playbook Templates

Everything you need to know about the Active Threats List on the iluminr threat map.

Get to know the Active Threats List

Get to know the Navigation Bar

Everything you need to know about the iluminr threat dashboard

Get to know the iluminr Threat Dashboard

Everything you need to know about iluminr Threat Alerts

Get to know Threat Alerts

Everything you need to know about the differences between All Threats and My Threats view in iluminr

Get to know the iluminr Threat Map Views

The current threat feeds and associated regions available on the iluminr map.

Get to know Live threat feeds & regions in iluminr

Everything you need to know about Communications

Get to know Communications

Get to know the Communications Dashboard

Everything you need to know about Communications Templates

Get to know Communications Templates

Everything you need to know about information boards

Get to know the Information Board

Everything you need to know about event rooms

Get to know the Event Room

Everything you need to know about task boards

Get to know the Task Board

Everything you need to know about the Documents Panel

Get to know the Documents Panel

Everything you need to know about situation reports

Get to know Situation Reports

Eliminate password hassles and streamline login with SSO

Get to know Single Sign-On (SSO)

iluminr has the ability to be linked to a contact management systems currently in place in your organisation.

How can I automate the updating of contact details in iluminr?

Get to know iluminr features

How do I create a new Contact?

This guide will take you through how to set up Two-Factor Authentication (2FA) for your iluminr user account.

How do I enable iluminr Two-Factor Authentication (2FA)?

Learn how to import contacts in to contact groups.

How do I import Contacts into Contact Groups?

How do I Activate and Use a Playbook?

Learn how to add, remove and manage your iluminr assets (previously known as Sites).

How do I manage my Assets?

How do I access my existing Action Plans?

How do I create a Playbook Template?

Learn how to create a new Contact Group in the people library.

How do I create a new Contact Group?

Integrate online sources and collaborative documents with iluminr events

New Vertical Menu

Follow these steps to see a new contact group or document folder you have just created.

I've just created a folder or a contact group but now I can't see it

Direct Links

iluminr will email users directly for account activation's, invoices and billing information, event updates and messaging.

Why am I not receiving emails?

Some features of iluminr use a specific URL to carry out their function.

Why do I land on a blank webpage?

How do I add, edit and delete information?

We have updated iluminr with a brand new communications dashboard and with that comes an improved Response Team activation process.

Activate Teams Process

Is there a colleague you would like to share your iluminr map with? Sharing threat information has never been easier.

How do I invite users or share my iluminr map?

How do I create a new User?

How do I reset my password?

Learn how to create an Administrator User in iluminr

How do I create an Administrator User?

How do I create a Threat Alert?

After setting up your threat alerts you may need to adjust the threat levels driving your proactive alerts. This is how to do it.

How do I edit my Threat Levels in iluminr?

Learn how to create a new message and notify contacts

How do I create a new message and notify contacts?

Learn how to create a communications template

How do I create a Communications Template?

Learn how to access the detailed message information

How do I access detailed message information?

The private event feature provides an extra layer of discretion for sensitive events

How do I use Private Events?

How do I create an event?

How do I close an Event?

Learn how to complete an incident assessment

How do I complete an Incident Assessment?

Learn how to complete an impact assessment

How do I complete an Impact Assessment?

Learn how to create a Task on the Task Board

How do I create a Task?

How do I share event information?

Learn how to manage Event Documents in the Document Panel

How do I manage Event Documents?

How to Guides

Everything you need to know to get iluminr on your mobile device

How do I access iluminr on a Mobile Device?

Everything you need to know about information boards on a mobile device

How do I use the Information Board on a mobile device?

iluminr on Mobile Device

An overview of the topics and outcomes provided in iluminr Admin User Training

Admin User Training Overview

The third phase of managing people in iluminr is to create Users.

3. People Management - Users

iluminr User Training Overview

An overview of the agenda and learning outcomes of iluminr Power User training.

Power User Training Overview

The first phase of managing people in iluminr is to create Role Sets.

1. People Management - Role Sets

The second phase of managing people in iluminr is to create Teams.

2. People Management - Teams

Getting Started with iluminr

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General Information

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