What is a Super Admin
Super Admins have access to all sites in your organisation's portfolio, including the Master Dashboard, which aggregates site compliance information for all sites. Super Admins can also manage users who have access to your organisation's Activate portfolio.
What other Admin types are there?
A user of Activate can have one of three Administrator Permissions
Site admins have access to a single site
Multi Site Admins have access to two or more sites, including the Master Dashboard, which aggregates site compliance information for all sites that user has access to.
How do I create a Super Admin
Visit https://login.catalysttech.co as a Super Admin
Select Users from the left hand menu on the Master Dashboard
Select the "+New" button from the top left of the Users Page
Select the User Type (which can be modified at a later time) - for a Multi Site Admin, Select Super Admin
Populate all the Users details including, First and Last Name, Job Title, Email, Phone number
Tada! All done, the user will now receive a confirmation email from Activate from firstname.lastname@example.org asking them to set a new password.
*Note: Organisation's that have SSO (Single sign on) enabled, the users do not have to set a new password as authentication will be managed via your organisations SSO facility. In this instance, the confirm your account email serves as a system confirmation their account is ready to go.
Contact the Catalyst Customer Success Team by clicking the button above.