Collecting, distilling and sharing information is essential during business critical events and the new information board now performs this process faster, simpler and more collaborative.

Capture facts, assumptions and issues with just one click, link to impacts, attachments and tasks, provide real-time updates and share with anyone.

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Learn about the Information Board through this video

Duration | 3 minutes

What is the Information Board

The Information Board is an interactive component of the Event Room, that enables you to collate, categorise and manage information to successfully manage critical events.

Not using a mobile device? Learn more at Get to know the Information Board.

Where do I find the Information Board?

  1. Click on the Event tab in the Navigation Bar.

  2. Click the Event Card with the corresponding event name. If no event is in progress, create an event via the + New Event button on the right-hand side of the screen.

  3. Scroll to the bottom of the page, on the left you will see the summary version of the Information Board.

  4. Click on the summary Information Board or View All, to open a new tab for the Information Board.

  5. You are now accessing the full Information Board.

How do I use the Information Board?

Each row of the Information Board displays the priority of the item, a reference number, the type of information, a description, potential impacts if applicable (these are generated from the impact assessment categories that have been predetermined as part of your iluminr setup), the author, time and date created.

An attachment icon will display if applicable and any rows with new or updated information will highlight in light purple.

Learn about Information Types, Impacts and how to:

Search and Filter

The search bar allows you to search for and display information that contains specific keywords of your choice. The Information Board can be filtered by status, time period and priority; all of the filters can be cleared at any time

Information Types

  • A fact is information that has been validated to be true and accurate

  • An assumption is information that requires further confirmation.

  • An issue is something that may cause material damage to the organisation that needs to be flagged for action.

  • You can leave information uncategorised if required.


The information board enables you to capture potential impacts if applicable. The impacts are generated from the impact assessment categories that have been predetermined as part of your CQ setup.

Add Information

Adding new information to the Information Board is quick and easy.

  1. Click on Add description and type in the first row of the Information Board and then click Save. All other information can be entered later.

  2. Click on the Priority icon (the default priority is High) and select the correct priority from the menu.

  3. Select the Information Type from the menu.

  4. Click the arrow on the information card to open the side panel with more details.

  5. Add Impact and select the relevant impact(s) from the drop-down menu. Note, your impact options may differ as these are customised upon setup.

  6. Click Updates to create notes, link information and further collaborate about the specific topic.

  7. Click Attachments and links to upload relevant documents or link to a task from the task board, creating clear connectivity and accountability.

  8. Click Link a task to link information from the Information Board to the specific task. If you have not yet added a task to the Task Board, you can do so by clicking Create new Information.

  9. Click Upload an attachment and select the relevant file you would like to upload.

Edit Information

  1. Click the arrow on the information card for the information that you would like to edit.

  2. Click the options icon and select Edit details.

Delete Information

  1. Click the arrow on the information card for the information that you would like to delete.

  2. Click the options icon and select Delete information.

Share Information Board

See the article How do I share boards? for more information and a detailed guide.

Would you like to learn more?

Browse the Knowledge Base here or connect with the Customer Success team here.

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